Similarly, loan terms a relatively short, at no more than 3 . However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Worst service ever guy yelled at me I asked to get my ach authorization turned off because I did a debt consolidation and he was a totally rude, Did the whole process gave my bank information and everything and still get denied. A credit lock, also known as a security lock, has the same result as a credit freeze, but it's easier and quicker to lock and unlock your credit than to freeze and un-freeze (or "thaw") it. Caguas, PR 00725 . Reply. Personal loan amounts are small, topping out at $5,000. We’ll guide you through the process. We would like to show you a description here but the site won't allow us. Have something to share about Mojo Global? 24/7. W. T. Sign in to contact user. LendingPoint personal loans are good for people with credit scores as low as 580 who need a small loan quickly. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business5665 N Scottsdale Rd Ste 130, Scottsdale, AZ 85250-5912, BBB Webinar: Reach customers online with Google, presented by BBB® and Grow with Google, Need to file a complaint? International Association of Better Business Bureaus. 6.5/10. Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and everything is now fixedI would like therefore to remove my complaintThank you [redacted], Address: 5665 N Scottsdale Rd Ste 130, Scottsdale, Arizona, United States, 85250-5912. Our customers receive highly-rated, 24/7 Customer Service to make sure they understand their loans, are promptly funded, and receive friendly, professional assistance. Talk to our Loan advisors. hello@loansmojo.com. No Response from Mojo Global on my Refund of: ($740. 5-26-21, I closed my Credit Card, Cancelled my Account at Mojo . And their software is good...with a very large catch.Given the strict limits of ******** invitations (100 per ****), even a modest search of a medium sized industry execs in a major city would take *** MONTHS to send out. Sharing is caring! Bad Credit Loans is exactly what the name implies, an online loan source for people who have bad credit. Contact us. then apply for loan now. BBB is here to help. Contact our customer service team by email at [email protected] or by phone at 888-681-6811 to discuss if a Spotloan is right for you. Reply. This is an amazing service which I hope continues to be offered and expanded to other companies, To whom it may concern, Please see our attached response for this customer's concernRespectfully yours,Hyzell F [redacted], Before a customer signs up, they are shown a deliverables document that clearly outlines the link to our policiesThis is done for EVERY person who signs up, and no one ever signs up without seeing this deliverables documentSubmitted in a different document for this case is a SIGNED document that outlines the deliverables with this programThis document was sent to customer to show her what’s being purchased, which she agreed and signedWe use a third party vendor called [redacted] to send (contracts, forms, etc) and receive electronic signature from clientsCustomer received the Lead Mastermind Silver Program Deliverables on her email, and directed her to a special link assigned only to her email addressBelow is a snapshot of the actual proof of sales agreement sign off [Lead Mastermind Silver Program Deliverables] digitally signed by the customer on 07/16/thru a third party software “Adobe Echosign”We process cancellation request to customers based on the signed agreement and our policies and terms and conditionsOn our policy page, our cancellation policy is as follows:Once entered into a payment plan, setup fee, or installment plan with Mojo Global for any program, you must complete all payments as stated verbally, in your sales agreement, or through the shopping cart in which purchase was madeAll cancellations require a day written noticeYou are responsible for paying all subscription fees in between that day periodIf you are overdue in payments, you are also responsible for becoming current before you may submit your day written cancellation noticeWe have received customer’s request to cancel on 7/22/Please take note that it requires a day cancellation periodBut we have immediately halted customer’s billing and no succeeding charges took place afterWe have refunded this customer in full on 08/07/No further charges have been made just so we can all move onBelow is a screenshot of the refund issued to customer’s card on August 7, 2015.Nichole Winfield Nichole Winfield, This company has charged me $for a product and services that I did not receiveThe only acceptable response is a full refund for the product that the company still has not delivered in about monthsThank you, [redacted] ***, Before a customer signs up, they are shown a deliverables document that clearly outlines the link to our policiesThis is done for EVERY person who signs up, and no one ever signs up without seeing this deliverables documentSubmitted in a different document for this case is a SIGNED document that outlines the deliverables with this programThis document was sent to customer to show her what’s being purchased, which she agreed and signedWe use a third party vendor called [redacted] to send (contracts, forms, etc) and receive electronic signature from clientsCustomer received the Lead Mastermind Silver Program Deliverables on her email, and directed her to a special link assigned only to her email addressBelow is a snapshot of the actual proof of sales agreement sign off [Lead Mastermind Silver Program Deliverables] digitally signed by the customer on 07/16/thru a third party software “Adobe Echosign”We process cancellation request to customers based on the signed agreement and our policies and terms and conditionsOn our policy page, our cancellation policy is as follows:Once entered into a payment plan, setup fee, or installment plan with Mojo Global for any program, you must complete all payments as stated verbally, in your sales agreement, or through the shopping cart in which purchase was madeAll cancellations require a day written noticeYou are responsible for paying all subscription fees in between that day periodIf you are overdue in payments, you are also responsible for becoming current before you may submit your day written cancellation noticeWe have received customer’s request to cancel on 7/22/Please take note that it requires a day cancellation periodBut we have immediately halted customer’s billing and no succeeding charges took place afterWe have refunded this customer in full on 08/07/No further charges have been made just so we can all move onBelow is a screenshot of the refund issued to customer’s card on August 7, 2015.Nichole WinfieldNichole Winfield, I have been very pleased with Mojo Global customer support I have reviewed many satisfied customer reviews,And feel confident that this is a soild company to do business with, [A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Apply Online. They provide personal loans, business loans, auto loans, student loans, mortgages, and debt consolidation loans. They were courteous and professional. 24hr. Useful. Looking to buy a car or home loan? Please see the attached document and signed agreement in response to client's claimThank you!Hyzell F [redacted], I have been in contact with MsCinimin K [redacted] of the support team and at no time have I been asked to submit a cancellation letterNo one that contacted me ever gave me anything concrete as to how to resolve the issue or than having additional personnel calling me that could not provide a solutionI had to go through this person and that person and they were not decision makersI have been going back and forth since September and all I needed to do was provide a letter, then why did October get credited without a letter and the same could not have been done for September? This is an amazing opportunity to take any business to whatever level you choose toThe training the support the very friendly team the everything is all one could ever expect from these guys and nothing lessThank You! Hyzell F [redacted], Customer is fully aware of our refund policy as they have the option to proceed or NOT with the orderWe process cancellation request to customers based on our policies and terms and conditionsIt takes resources, technology and manpower to fulfill on purchases made by customersThis costs moneyIt’s important to know that we would not charge someone who did not agree for our servicesThat is unethical, and not something we would doIf we charged an individual without that permission, they certainly would NOT allow us to do thisThis customer recognized the charge, accepted the charge, and interacted with our support team to fulfill on their purchaseCustomer purchased the program on June 22, She requested to cancel her services on July 28, which is very much past deadline of our refund policyPlease note that it says in our Refund Policy and Guarantee that Mojo Video Marketing has a hour refund policyAlso, note that it says that all cancellations require a day written notice That means there is a day cancellation in placeSo these charges that went through are ALL eligible for charging After the day cancellation window, we immediately stopped charging her credit cardWe have tried to reach out to the customer from the time she requested to cancel, but she didn’t respond to our notifications.This client filed chargeback request which we responded and won on 10/14/We have documentation that shows we have worked with the client to fulfill on their purchaseThey interacted with us, downloaded our proprietary software, set meetings with our Support team and attended our Live training sessions for best practicesWhile we could not issue a refund as per our policy, we scheduled a meeting with our Client Advocate as part of our cancel protocol to always get an exit interview with our customers to help the customer recoup with his investment thru LinkedIn leads.Attached is our initial response as well for reference, I had the most amazing and supportive help with a software application that I couldn't quite get to work correctly A few minutes after submitting my ticket, I had a response and am thankful for the excellent support and help that I receivedToday I was able to connect with the support tech - Claudette - who was able to correct the issue I was having in less than minutesSuper excited to now have full use and access to the software that I downloaded and to have had support when I needed it later in the evenings (due to my crazy work hours) Thank you Claudette and for your time this evening! 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